Privacy Policy

Introduction

Cloud Ingenuity, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cloudingenuity.us or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Request a quote or consultation
• Subscribe to our communications
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Company name
• Project details or service interests
• Budget information (optional)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address (anonymized)
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

• Responding to inquiries and providing customer support
• Providing quotes and proposals for services
• Communicating with you about our services
• Sending promotional communications (with your consent)
• Improving our website and user experience
• Analyzing website traffic and usage patterns
• Complying with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email delivery, form processing).
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and hosting
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Complying with legal obligations
• Resolving disputes
• Enforcing our agreements

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Restriction: Request restriction of processing your information.
• Portability: Request transfer of your information to another party.
• Objection: Object to processing of your information.
• Withdraw Consent: Withdraw consent where processing is based on consent.

How to Request Data Deletion

To request deletion of your personal information, you may:

• Email us at info@cloudingenuity.us with "Data Deletion Request" in the subject line
• Call us at +1 (559) 207-8388
• Write to us at: Cloud Ingenuity, LLC, 4100 International Pkwy, Carrollton, TX 75007, USA

We will respond to your request within 30 days. Please provide sufficient information to verify your identity and locate your records.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your information to the United States.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to know whether your personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

We do not sell personal information as defined under the CCPA.

European Data Protection Rights

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including those listed in the "Your Rights" section above.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: info@cloudingenuity.us
• Phone: +1 (559) 207-8388
• Address: 4100 International Pkwy, Carrollton, TX 75007, USA